Can I Find Old Uploads on Squarespace
Search Results
All Categories
Articulate
Search
Apply
Search in
Category
Reset
Filter by
Prev
Side by side
Guides
Log out
Account dashboard
Select your language
https://back up.squarespace.com/hc/
/hc/categories/200204575
VIDEOS
https://learning.squarespace.com
WEBINARS
https://forum.squarespace.com
FORUM
/hc/requests/new#choose-topic
CONTACT US
LIVE CHAT: Airtight
LIVE Conversation: OPEN
Login
See All Results
Contact Us
Send
Cull a topic
We call up this volition help:
Contact Squarespace Help
Yet need to contact the states?
Real-time conversation and immediate answers.
Live Chat
Monday - Fri:
8:00AM to 8:00PM EDT
Send us a bulletin and read our reply when it's convenient for you.
Electronic mail
Contact us by email to become help with this topic.
24 hours a solar day
seven days a calendar week
Log into Squarespace
Contact U.s.a.
Regresar
Esta guía no está disponible en español. Serás dirigido a la versión en inglés en 5 segundos.
Watch Video
Por favor, ten en cuenta que este departamento solo ofrece soporte en inglés
Log in for faster support
Log in
Keep as Guest
Recover Account
Book NOW
Schedule an appointment to speak to one of our Onboarding Specialists.
We currently offering live chat support in English just.
E-mail SUPPORT IN Castilian
Conversation IN English
Squarespace 5 Assist
For questions about the legacy Squarespace 5 platform, delight visit its Help Center:
Dorsum
Regain access to your account or site
If you've tried to recover your Squarespace account and still tin can't access it, nosotros're here to help. Please enter equally much information as you tin, merely if you're not sure about specific details, provide your all-time guess.
Earlier yous begin:
• Did you already try to recover your account through the login page? Nosotros'll inquire you to try that first if you haven't nonetheless.
• For your security, we'll only provide account details to the account holder.
• For help recovering a Google Workspace account, contact us here.
Electronic mail address where we can contact you.
What state of affairs led to the problem accessing your business relationship?
URLs of whatever websites continued to the business relationship. Enter as many domains as possible.
Please attach both of the following documents:
• A government-issued ID. For case, a driver's license, passport or permanent resident card.
• A banking concern statement that shows the bank header, bank accountholder name, and the most recent Squarespace accuse. Y'all are free to obscure other personal information in the certificate. (Not required for two-factor authentication issues.)
Note:
• If you entered multiple websites in a higher place, attach statements showing the about recent accuse associated with every site.
• Ensure your files are .jpg or .png so nosotros tin can view them.
Request Account Access
Follow these steps:
Acquire More
Written report Issue
Review Submission Criteria
Request a Refund
Hear back in 2 business days.
If you have a tax exemption certificate, attach it here. .pdf, .png, .jpeg file formats are accepted.
Use this form to submit a request about exemption from sales taxation collected for Squarespace payments.
Enter the details of your request here. If you're not based in a country or land where we collect taxes, and y'all believe we shouldn't collect taxes from you lot, please explicate.
If you accept feedback nigh how we collect sales tax, submit it here. Your feedback helps make Squarespace better, and nosotros review every request we receive. Please note that we can't answer individually, but nosotros'll contact you if we need more than details.
General sales tax feedback
Request an exemption from sales tax
Coronavirus Pandemic
We understand the tremendous challenges the Coronavirus pandemic is causing for people and pocket-size businesses across the world. Hither at Squarespace Client Back up, nosotros're doing everything we can to answer your questions and provide assistance to our community.
If you need support during these uncertain times, submit the following form and we'll look into options for you. Delight provide specific details regarding your issue or request, such as:
• Pause or cancel my subscription
• Discuss options for financial relief from subscription costs
• Assistance me conform my site to the electric current state of affairs
• Advise me on how to best set my new site
• Enable a specific feature on my site
A member of our team will respond as quickly as possible.
Upload a screenshot of the issue you're having, or the site content you'd like to modify, so we can help you more than quickly. Learn how to take a screenshot here: http://sqsp.link/w5Jigj
Due to a holiday in one of our locations, Live Chat will open up at 9:00am EDT on Mon, April 18th. Email is available 24/7.
#
Squarespace Scheduling and Acuity Scheduling have merged Help Centers. If yous're coming from the Acuity Help Eye, yous'll find the help you lot need hither. All guides nigh Squarespace Scheduling also utilize to Vigil; the handful of features that are unlike are clearly marked.
#
#
Please use this course to submit a request regarding a deceased Squarespace client's site. Our deepest condolences leave to you and your family during this time, and we appreciate your patience as we work through your asking.
Due to privacy concerns and restrictions, we unfortunately can't provide you with authoritative control of the site. Notwithstanding, if an immediate family member or legal representative completes the form below, we may be able to grant Billing permissions so the site can remain agile or cancel any active subscriptions.
Note that Billing permissions don't include the power to edit the site's content. Y'all tin read more than about this here.
A notation regarding Squarespace 5 sites:
Squarespace 5, our legacy platform, doesn't allow permissions to be edited. Notwithstanding, we tin can abolish or remove the site.
Submit a asking about a deceased customer'southward website
URL of the site continued to the deceased user'south account
Whatsoever comments, requests, or concerns we should know?
Please attach the following documents:
• An prototype of your government-issued ID, such equally a driver's license, passport, armed services ID, or permanent resident carte du jour. This is for proof of your relationship to the deceased.
• An prototype of the deceased person's obituary, death document, and/or other documents.
• Any additional documents, such equally Legal Representation documentation.
Delete My Account
Before you asking to delete your Squarespace account, please review this guide to:
• Understand what happens when nosotros delete your account.
• Make sure it's what you actually desire to exercise.
• Take a few steps to prepare. For example, you'll need to abolish all subscriptions first.
Once y'all submit your asking, you'll receive an electronic mail from our team to verify your account access and confirm that this asking wasn't made in error.
Delete My Account Asking Verification Class
Before y'all provide your government issued ID below, did you know that you can submit a request to delete your account to Squarespace here (without providing your ID)? This class is only for people who accept lost access to: (i) their Squarespace account; or (2) the e-mail address associated with their Squarespace account.
Please upload a re-create of some form of government issued ID (i.e. driver's license or passport). You lot may blur out any sensitive information before you upload.
Email address for communication regarding your request
Upload ID
Questions about Squarespace Select
To learn more than well-nigh Squarespace Select, our premium program for dedicated site support, visit this Help guide.
If you still have questions near the Select plan, complete the fields beneath to send u.s. a message.
{ "top::memberareas:billingsignup":"New Release Team (Conversation)", "top::memberareas:creatingmemberareas":"New Release Team (Chat)", "superlative::memberareas:managingmemberareas":"New Release Team (Chat)", "top::media:video-storage":"New Release Team (Chat)" }
Send us a bulletin. Business organisation hours are Mon - Friday, 5:30AM to 8PM EDT. Messages sent exterior these hours will receive a response inside 12 hours.
Monday - Friday:
9:00AM to 3:00PM EST
Squarespace Help Middle
Discover answers and resources
See More Results
Scan past product
Websites
Calculation content with blocks
Formatting your images for brandish
Changing colors
SEO checklist
Domains
Connecting a domain
Moving a domain to some other site
Renewals and expiration
Transferring a domain
Commerce
Adding products to your store
Connecting a payment processor
Creating discounts
Setting upwardly taxes
Email Campaigns
Edifice mailing lists
Creating sender profiles
Email campaign all-time practices
Getting started with Squarespace Email Campaigns
Google Workspace
Using Google Workspace with Squarespace
Adding more Google Workspace users
Signing upwardly for Google Workspace
Renaming a Google Workspace user
Scheduling
Engagement Scheduling Blocks
Getting started with Squarespace Scheduling
Creating and editing date types
Squarespace Scheduling FAQ
Member Areas
Creating gated content
Customizing the Member Areas experience
Managing members
Getting started with Member Areas
Video Studio
Creating projects
Getting started with Video Studio
Project steps and sections
Video Studio best practices
Guides by topic
Show more
Show less
Getting started
Everything yous need to start and launch your site on Squarespace
Account
Analytics
Get help with your account settings, countersign, and site contributors
Billing
View reports to gain insight into visitor date and sales
Become assist with your plans, payments, and subscriptions
Commerce
Learn how to set upwardly, manage, and grow your online store
Domains
Get footstep-past-pace help with registering, transferring, and connecting domains
Google Workspace and custom electronic mail
Images and videos
Prepare up a custom email address with your domain
Make your site stand out with images, videos, and banners
Integrations and extensions
Add 3rd-political party integrations to help you manage, optimize, and aggrandize your site
Marketing
Spread the discussion almost your business with Squarespace's all-in-one marketing tools
Pages and content
Privacy and security
Learn how to build and edit your site with pages, sections, and blocks
SEO
Get information about security, SSL, data privacy, and policies nigh Squarespace
Acquire how to optimize your site for search engines with the all-time keywords and content
Squarespace on mobile
Explore how your site works on mobile and manage your site with our mobile apps
Squarespace Scheduling
Book and manage appointments with integrated online booking
Technical bug and contact u.s.a.
Troubleshoot technical and speed bug with your site
Templates and pattern
Larn how to customize fonts, colors, and other design features
Tips and advice
Read our best practices, tips, and tricks for getting the most out of Squarespace
Video Studio
Create videos to marketplace your business organisation on social
Learn by video
All About Images
7 videos
Introducing Commerce
four videos
Build your first Squarespace site
ane video
Your Pages & Navigation
vii videos
Run into all videos
Community forums
Join our active community of Squarespace users and professionals for advice, inspiration, and all-time practices.
Squarespace Forum
Squarespace webinars
Circle Forum
Free online sessions where you'll learn the basics and refine your Squarespace skills. Everyone is welcome—no website required.
Upcoming Webinars
Hire an Expert with Marketplace
Squarespace Experts can help you smoothen an existing site, or build a new 1 from scratch.
Scan Experts
Can't find what you lot're looking for?
We'll aid you observe an answer or connect you with Customer Support through live chat or email.
Contact Us
No results
A person holding a smart phone and looking at Colima's website
A Squarespace website case
A sample domain name for a Squarespace website
A screenshot of Google Workspace toolbar
A screenshot of the Commerce product in the Squarespace platform
A sample imagery for sending electronic mail campaigns
A screenshot of the scheduling product in the Squarespace platform
A screenshot of the fellow member area product in the Squarespace platform
A screenshot of the Video Studio mobile app
An abstract photo of shapes and colors
A pair of white shoes
An iPad showcasing an e-commerce website congenital with Squarespace
A person holding a smart phone and looking at a website built with Squarespace
A screenshot of editing tools on the Squarespace platform
Examples of questions in the Squarespace Community Forum
An instance of a Squarespace Good'southward bio
A Squarespace website with the Squarespace Customer Service Chatbot open on the screen
Shut
How would you rate your experience with the Aid Center?
Somewhat dissatisfied
Very dissatisfied
Neither satisfied nor dissatisfied
Somewhat satisfied
Feedback
Very satisfied
Next
Tin can y'all tell us why? (Optional)
How was your feel looking for help today?
Very hard
Somewhat difficult
Neither easy nor difficult
Somewhat easy
Very piece of cake
Why's that? (Optional)
I'm non sure
Did you find the reply yous were looking for in the Assist Eye?
No, my effect was non resolved
I found information technology elsewhere
Yes, partially
Yep, completely
Where did you all-time discover your answer?
Select
Video
Guide
Webinars
Forum
Other
Thanks for your feedback
Acuity Scheduling
Can't log in?
I don't accept an account
Squarespace
Log into your account so we tin customize your feel.
Which business relationship do yous need help with today?
Community Forum
Get aid from our community on advanced customizations.
Explore the Forum
Webinars
Sign upwardly for an interactive session where our experts walk you through Squarespace basics.
Join a Webinar
Can't find what you lot're looking for?
Nosotros'll assistance you notice the answer or connect with an advisor.
Contact Us
Become help from our community
Go help from our community on advanced customizations.
search in the forums
Hire a Squarespace Adept
Stand out online with the help of an experienced designer or developer.
get matched
In this guide
Was this guide helpful?
People also viewed
Accessing this feature
Note
Tip
Did yous find the information y'all were looking for?
Withal Browsing
Thank you for your feedback.
Learn with videos
Acquire all-time practices, train yourself, and be confident you're getting the well-nigh out of Squarespace.
Recommended
Bite-sized Tutorials
Connect with usa on Youtube
Learn by videos
More
Subscribe
Topic
Video Series
Find fifty-fifty more resources to assist grow your business on our Youtube channel.
View Assistance Guide
See All
Your form was submitted successfully!
A confirmation email has been sent to your accost. Nosotros volition get back to you as soon every bit we can.
return to Squarespace
Note: While our most popular guides have been translated into Spanish, some guides are just available in English.
Uploading and managing files
You tin upload, reuse, rename, and delete files from whatsoever link editor.
- File uploads must be 20 MB or smaller.
- Files added elsewhere, similar gallery block images or CSS files, aren't stored in the link editor.
Watch a video
Open a link editor
If you lot aren't sure how to add a link, visit the guide for the type of link you want to add, then return to this guide for details on file management:
- Text links
- Navigation links
- Image clickthrough URLs
- Button blocks
- Comprehend page actions
Upload a new file
To upload a new file:
- In the link editor, click in the URL field.
- Click the File tab.
- Click Upload File to choose a file from your computer, or drag a file into the Upload File area.
- Subsequently uploading, click the file in the list. A checkmark appears abreast the chosen file.
- Click Save, so click Utilise or Save.
Link to an existing file
To link to a file you uploaded previously:
- In the link editor, click in the URL field.
- Click the File tab.
- Search for the file y'all want to adhere to the link. All files uploaded to your site appear above the Upload File expanse.
- Click the file in the listing. A checkmark appears beside the called file.
- Click Save, and then click Apply or Relieve.
Edit a file name
To edit the name of a file you uploaded:
- In the link editor, click in the URL field.
- Click the File tab.
- Observe the file in the list and hover over it, and so click ...
- Click Rename.
- Enter a new proper noun, then click Salvage.
- Click Apply or Salve.
Delete a file
To delete a file:
- In the link editor, click in the URL field.
- Click the File tab.
- Find the file in the list and hover over it, then click ...
- Click Delete, then click Delete once more to ostend.
- Click Save, then click Apply or Salvage.
Annotation: After y'all delete a file from your site, it remains in our content commitment network service provider (CDN) as a static asset, linked to its URL. To learn more well-nigh fully deleting files from your site, visit Image and file URLs in Squarespace.
Opening files
When visitors click file links, the file opens in their browser. After choosing a file, switch the Open in New Window toggle on to brand the file open up in a new tab. Some file types download automatically rather than opening in the browser, regardless of this setting.
The file proper noun displays on the browser tab, and if they download the file, it saves to their computer using the file name.
Mutual file types
You can upload almost types of files to your site. Here are some common file types you lot might use:
- .zip files - You lot can only add one file to each link. To link to multiple files at one time, you can zip the files together and upload the .nix file as long as it's under twenty MB.
- .pdf files - .pdf form functions won't work on forms uploaded to Squarespace.
- .docx files - Visitors can but download .docx files, even if you bank check Open in New Window.
File uploads elsewhere
Apart from linking to files, yous tin likewise add files in other areas of your site. You'll upload these files separately, and they won't appear in the file manager of the link editor.
- Images - Images uploaded to galleries, blocks, banners, or backgrounds display directly on your site rather than as linked files.
- Site logo - Your site logo displays in place of your site title.
- Favicon or browser icon - Favicons brandish in browser tabs.
- Audio - Audio files uploaded to audio blocks play directly on your site. You can employ these to set upward podcasts.
- CSS files - Image and font files uploaded to the custom CSS editor can be used in custom CSS.
Developer asset uploads
If you lot utilize the Squarespace Developer Platform, you tin can upload and sync all your template files through SFTP or Git connections. To learn more, visit our Developer documentation.
FAQ
Can I change the file'due south URL?
No. Our content delivery network (CDN) assigns URLs automatically, and they can't exist changed. To learn more than, visit Prototype and file URLs in Squarespace.
Can I protect my files from appearing in search engine results?
If you upload a file to a countersign-protected folio, search engines can't access the page or index the file. Yet, if the page is indexed before setting the countersign, the file's CDN URL won't exist password-protected, and search engines tin still index the file, even after setting a folio countersign.
To keep files secure, we recommend removing the file, then re-uploading it after setting a page password.
Can I add together passwords to files?
While you can add a password to a folio, it isn't possible to password-protect an uploaded file.
Why is my file downloading instead of opening in the browser?
Whether a file opens or downloads may depend on an individual browser'southward settings. Some files, like .docx files, may always download, fifty-fifty if Open in New Window is enabled.
Was this article helpful?
119 out of 469 found this helpful
Source: https://support.squarespace.com/hc/en-us/articles/205813928-Uploading-and-managing-files
0 Response to "Can I Find Old Uploads on Squarespace"
Post a Comment